FAQ — Sites24
Got questions?

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answers.

Everything you need to know before ordering your website. Still unsure? Chat with us on WhatsApp.

The Service
About Sites24
What exactly does Sites24 do?
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We build professional websites for Egyptian businesses and deliver them in 24 hours — including your own .com domain & free hosting for the first year. You pay only after you see and approve your website. No risk, no upfront payment.
Is the website really ready in 24 hours?
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Yes — guaranteed. As long as you send us your details within 2 hours of ordering, your website will be ready and sent to you within 24 hours. Most sites are delivered in under 6 hours.
What kind of businesses do you build websites for?
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We specialize in 15 niches: dental clinics, medical clinics, salons, restaurants, real estate agents, gyms, contractors, tutoring centers, photographers, law firms, accountants, wedding planners, pharmacies, veterinary clinics, and car service shops.
Do I need any technical knowledge?
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None at all. You just send us your business details on WhatsApp. We handle everything — design, building, domain setup, hosting, and configuration. You only need to approve the final result.
Payment
How payment works
Do I really pay nothing upfront?
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Correct. You pay zero upfront. We build your website first, send you a live preview link, you review it — and only if you approve it do you pay. If you don't like it for any reason, you owe us nothing.
How do I pay after I approve?
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Payment is via Instapay or Vodafone Cash. No credit cards, no online payment gateways required. Simple and local.
What is the price?
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9,997 EGP — one payment, everything included. That covers design, development, a custom .com domain, free hosting for 1 year, WhatsApp integration, Google Maps, booking form, mobile optimization, SEO, and Meta Pixel setup. No hidden fees.
Are there any monthly fees?
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No monthly fees at all. Your domain and hosting are fully covered for the first year. After year one, renewal is typically around 100–300 EGP/year — we'll remind you before it's due so your site never goes down.
The Website
What's included
What do I need to send you?
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Just send us on WhatsApp: your business name, logo (if you have one), list of services and prices, your phone number, your address, any photos of your business, and your social media links. That's it — we handle everything else.
What if I don't have a logo?
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No problem. We create a clean, professional text-based logo for your business at no extra cost. Many of our clients launch without a logo and it looks great.
What does the website include?
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Every website includes:
📱 Mobile-first design 💬 WhatsApp button 📋 Booking form 📍 Google Maps 🌟 Reviews section 🖼️ Photo gallery 🔍 SEO ready 📊 Meta Pixel 🌐 .com domain ☁️ Free hosting — 1 year
Will my website work on mobile phones?
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Yes — every website we build is mobile-first. We design for mobile screens first because 85% of Egyptian internet users browse on their phones. It looks and works perfectly on every screen size.
Where will my website be hosted & what about my domain?
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Your website is hosted on Netlify — one of the world's most reliable platforms, with 99.9% uptime and fast loading speeds. Your custom .com domain is included free for the first year. After that, renewal is a small annual fee we'll handle together.
Revisions & Support
Changes & after delivery
What if I want changes to my website?
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Every order includes 2 free revision rounds. Tell us what you want changed and we fix it within 15 minutes. Need more changes after that? Additional revision rounds are 500 EGP each.
Can I update my website later — like change prices or add photos?
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Yes. Just message us on WhatsApp with the updates and we handle it for you. Small text changes are free. Bigger structural changes start at 300 EGP.
What if I want to cancel my order?
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Since you pay nothing upfront, there is nothing to refund. If you change your mind before we start building, just let us know on WhatsApp and the order is cancelled with zero cost to you.
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Still have
questions?
Chat with us directly on WhatsApp. We reply within minutes — no bots, no waiting.